The Challenges with Navigating the Mediation Process


Like most things in life, ADR comes with its challenges. Common issues that come up when navigating the mediation process are the speed and efficiency of the process, the cost involved with seeking ADR, a lack of clarity for the litigants, and the ability to have confidence in your mediator. At Alterity ADR, we are changing the culture around mediation, starting with some of the most common challenges that come with navigating this process.

Earlier this week, we asked our followers: In your opinion, what is the biggest challenge when navigating the mediation process? The results are as follows: 44% lack of clarity for the litigant, 33% confidence in their mediator, 22% speed and efficiency of the process, and 0% cost. While these results help shed light on which areas of ADR are the most troublesome, it’s important to note that these responses can differ among audiences. For that reason, Alterity ADR is committed to remedying all of these ADR pain points.

The Alterity Difference

A lack of clarity for the litigant
Oftentimes the roles of the parties participating in mediation and arbitration can be unclear. At Alterity ADR, we strive to ensure that all parties involved are on the same page before the process begins. How do we achieve this? By working together to establish the most suitable framework for your mediation or arbitration proceeding. We conduct the proceedings efficiently, ensuring that all participants are on the same page so they can move forward with their respective goals.

Confidence in the mediator
Mediation is hardly a one-size-fits-all situation, so why is it often approached as such? At Alterity ADR, we understand that every individual has unique needs, which is why we are committed to ensuring that you are matched with the right mediator. We have profiles for all of our Neutrals on our website where you can get to know them better, and feel more confident in choosing the right Neutral for your needs.

Utilizing ADR can be a significant financial investment. At Alterity ADR, we believe mediation services should be accessible. Not only are we transparent with the rates of our mediators, but we also offer services such as an Early Resolution Program, our Flat Rate Program, and consolidated cases to make the process as cost-effective as possible.

Speed and efficiency
When navigating ADR, sometimes you may be left wondering if there is any way to speed up the process. We understand an elongated timeline is less than ideal, which is why we have placed so much emphasis on remedying these other pain points. When each step in mediation is moving forward efficiently, the entire process is able to move along at a more reasonable pace. We know you have important things to do which is why we are committed to delivering an efficient, speedy resolution of claims, without compromising quality.

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